Privacy Policy
Last updated: July 12, 2025
Your privacy is important to Bionique Medical Lab ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, schedule appointments, or subscribe to marketing communications.
1. Information We Collect: We may collect the following types of personal information:* Contact information: name, email address, phone number, address.* Appointment information: scheduling details, medical services requested.* User account details: username, password, preferences.* Marketing preferences: subscriptions, feedback, survey responses.
2. How We Use Your Information: We use your personal information to:* Schedule, confirm, and manage your appointments.* Communicate updates, reminders, and relevant information.* Improve and personalize our services and user experience.* Send marketing and promotional materials, where consent is given.* Respond to inquiries and customer support requests.
3. Information Sharing and Disclosure: We may share your personal information with:* Authorized service providers or partners performing services on our behalf.* Regulatory authorities when required by Jamaican law.* Entities involved in mergers, acquisitions, or asset transfers.We do not sell, rent, or trade your personal information.
4. Data Security: We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your browsing experience, analyze website performance, and personalize content. You can adjust your browser settings to disable cookies; however, some website features may be impacted.
6. Third-party Links: Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their respective privacy policies.
7. Your Rights and Choices: You have the right to:* Access and correct your personal information.* Withdraw consent for marketing communications.* Request deletion of your personal information, subject to legal requirements. To exercise these rights, please contact us at the information provided below.
8. Children's Privacy: Our website is not intended for use by individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal data from minors without such consent.
9. Changes to This Privacy Policy: We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting on our website.
10. Governing Law: This Privacy Policy is governed by the laws of Jamaica.
11. Contact Us: If you have questions or concerns regarding this Privacy Policy, please contact us at: Bionique Medical Lab68 Hagley Park Road, Kingston876-366-8378 or email: admin@bioniquemedical.com